Carat Perfect Diamond Price Match Guarantee
At Carat Perfect, we offer uncompromising quality and full transparency. If you find the same certified diamond offered at a lower price elsewhere before purchasing, we will match that price—so you can shop confidently, knowing you’re getting true value.
What Qualifies
To be eligible for a price match, the diamond must:
• Be certified by GIA, IGI, or GCAL
• Have an exact match of certificate number
• Match in all quality attributes, including:
- Carat weight
- Cut, color, and clarity grades
- Fluorescence, polish, symmetry
- Table %, depth %, and overall measurements
• Be available for immediate purchase from a qualifying retailer
• Be listed at a publicly advertised, verifiable price
We only honor price match requests prior to your purchase.
How to Request a Price Match
To submit a price match request:
1.1. Email help@caratperfect.com with:
- A link to the competitor's listing
- A copy or link to the diamond certificate (GIA, IGI, or GCAL)
- A brief note confirming the diamond is available for purchase
2. Our team will review the listing and respond within 1–2 business days.
If approved, we’ll send you a custom checkout link with the matched price.
Exclusions
We do not offer price matching for:
• Uncertified or lab-grown diamonds without GIA, IGI, or GCAL reports
• Diamonds with different certificate numbers, even if specifications are similar
• Prices from marketplaces, auction sites, or unauthorized sellers
• Flash sales, clearance events, bundles, or promotional discounts
• Post-purchase price match requests
All matches are reviewed at Carat Perfect’s sole discretion. We reserve the right to verify availability and reject requests that do not meet our criteria.
Why It Matters
This guarantee reflects our commitment to both integrity and value. We want you to feel confident that when you choose a certified diamond from Carat Perfect, you're not overpaying—you’re investing in verified quality with a brand that stands behind it.
Need help or have a diamond in mind?
Contact us: help@caratperfect.co