You can easily track the status of your order by logging into your account and visiting the "My Orders" section. You’ll receive email updates at each step of the process, including order confirmation, shipping, and delivery, with tracking details.

Ordering a custom ring or piece of jewelry at Caratperfect is easy and fun with our Ring Builder tool! Here's how you can create your own unique design:

Use Our Ring Builder: Head to our Ring Builder page and start designing your custom ring. You can choose from a variety of settings, metals, and diamonds or gemstones to match your style and preferences.

Personalize Your Design: Customize every detail of your ring—from selecting the perfect diamond shape to choosing the band style and metal. Our tool allows you to visualize your creation in real-time.

Get Expert Assistance: If you have specific ideas or need guidance along the way, our expert team is here to help! Contact us via chat or email, and we can provide personalized recommendations.

Place Your Order: Once you're happy with your design, simply add it to your cart and proceed to checkout. We'll handle the rest—creating your custom piece with precision and care.

You can find detailed information about our policies, including shipping, returns, warranties, and more, on our Policies Page. This section covers everything you need to know about shopping with us.

Yes, we have certified gemologists on our team who are experts in diamonds, gemstones, and jewelry. Our gemologists ensure that every piece we create meets the highest standards of quality and authenticity. If you have any questions about the quality or details of our stones, feel free to reach out — we're happy to provide expert guidance!

At Caratperfect, we offer an unmatched combination of craftsmanship, transparency, and personalized service that sets us apart. Here’s why you should choose us:

Expert Craftsmanship: Our skilled artisans and designers work with the finest materials to create exquisite jewelry, ensuring that every piece meets the highest standards of quality.

Certified Gemologists: Our team of certified gemologists personally hand-selects each diamond and gemstone, guaranteeing their authenticity and brilliance.

Custom Jewelry Design: Whether you’re looking for a bespoke engagement ring, a custom necklace, or a unique piece, we bring your vision to life with custom designs tailored to your style.

Ethical Sourcing: We are committed to ethically sourcing our diamonds and gemstones, ensuring that every stone meets our rigorous standards for both beauty and integrity.

Transparent Pricing: No hidden fees, no surprises—just clear, honest pricing on all of our jewelry, so you can shop with confidence.

Lifetime Warranty & Service: We stand behind the quality of our jewelry with a lifetime warranty, free resizing, and ongoing customer support to ensure your piece lasts for generations.

Customer-Centric Experience: From the moment you browse our collections to the moment your jewelry arrives, we provide exceptional service, guiding you every step of the way.

Choose Carat Perfect for luxury, transparency, and the personal touch you deserve in every piece of jewelry.